Please see the answers to some of our most frequently asked questions below. If there’s something you still need to know or an answer isn’t detailed enough, please get in touch and we will get back to you shortly.
FAQS
Do I need a doctor’s referral?
No, you do not need a doctor’s referral to see our physiotherapists. There are rebates available under Medicare that can be provided by a GP for chronic/complex conditions that will provide up to FIVE sessions partially covering your consultation. However, DVA participants will require a GP referral to claim under DVA.
How do I find your clinic?
After making your appointment, you will be sent a detailed message with all the required details to find our clinic. If you are unsure about finding us, please feel free to contact us at anytime via phone at 0421 867 437.
What conditions do you treat?
If you have any type of pain, restriction in movement, instability, or fitness goal – we can help you. If not, we will NOT charge you AND we will tell you exactly where you need to go. Click here to see all our services.
What types of health insurance do you accept?
We accept all types of private health insurance covered by HICAPS (100% of Australian health insurance providers).
My home is quite far away from your clinic, can I still use your home visit service?
Yes, we will try our hardest to get a therapist to you no matter where you are based in Sydney.
I am not comfortable removing certain garments, is this okay?
This is 100% okay. We are respectful and will work around this to provide you with a quality service.
Will I be sore after my treatment?
There will always be a slight chance you may be sore after your session – however, we take measures to minimise this through constant communication. Most of the time, you should leave feeling much better; we take pride in our excellent manual handling skills. You are in good hands!
Send us a message
Fill in the details below and we will get back to you shortly.
